Privacy Policy

Effective Date: 10th October 2023

Thank you for visiting TotalFresh. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: When you make a purchase or sign up for an account, we may collect your name, email address, postal address, and other relevant details.
Payment Information: If you make a purchase, we will collect payment information, such as credit card details. However, we do not store this information on our servers.
Log Data: Like many websites, we collect log data, including your IP address, browser type, and pages visited to analyze trends and improve our services.
Cookies: We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfilment: To process and fulfil your orders.
Communication: To provide order updates, respond to inquiries, and send promotional materials if you opt-in.
Analytics: To analyse website usage and improve our services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website and conducting our business.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

You can update your account information and communication preferences at any time. You may also choose to disable cookies in your browser, but this may affect your experience on our website.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].